T&C

100% satisfaction guarantee & returns policy

Wish makes every attempt to meet our customers' expectations. Should any item of clothing not measure up to our high standards, simply return it to us within 14 days of purchase in unused condition (with tags still attached) and we will happily replace the item or refund your purchase price.

Please allow 7 working days for returns to be processed and exchange of goods to reach you. Wish does not cover the cost of delivery from you for returns but we will cover the cost of delivering your replacement goods.

We are always interested to hear feedback, about our products, so please tell us the reason for return.

Return to:

wish
P.O. Box 46 084
Herne Bay
Auckland
New Zealand

If you have any queries please contact us on 0800 894192 or orders@wish.co.nz

Your privacy

We are committed to protecting your privacy and under no circumstances will any of your personal information be given to any third party.

By registering or ordering through our website, you consent to the collection and processing of your personal details by us.

When you provide us with personal information and have consented to be on our mailing list, we will keep you informed of new products and special offers.

You may unsubscribe from our mailing list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line.

Alternatively you can contact us via email orders@wish.co.nz .

Product descriptions, colour and appearance

Whilst we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions. Colours may vary slightly from those shown on the website due to the limitations of Internet technology.

If you're unsure about sizing, please get in touch with us. We'll be glad to help you find the right size.

Security

We have teamed up with DPS, New Zealand's number-one credit card processing company; the same company used by many banks, TradeMe and other leading New Zealand online retailers. We also have 128bit security encryption (a common security method) for all credit card data – again this is the same level of security that the banks use. We make all efforts to secure your information.

New Zealand law applies

All products and services on the wish website are provided in accordance with New Zealand Law and by choosing to shop from this site you acknowledge that you are subject to these laws.